Contact information
Contact Us
If you need assistance with an order, have a question about our products, or require any additional information, the Cloud Clogs UK customer support team is here to help.
For enquiries regarding orders, returns, products, or general information, please email us at:
support@thecloudclogsuk.store
We aim to respond to all email enquiries within 1–2 business days.
Phone
You can also reach our support team by phone:
+44 20 3371 2300
Phone support is available during the customer service hours listed below.
Customer Service Hours
Monday to Saturday: 09:00 – 18:00 (UK time) Sunday and UK public holidays: Closed
Company Address
Cloud Clogs UK Ariel Way, London W12 7GF United Kingdom
Please note: This address is not a return drop-off location. If you wish to return an item, please contact our support team first at support@thecloudclogsuk.store to receive the correct return instructions.
Returns and Refunds
For information on how to return an item or request a refund, please visit our Returns & Refunds Policy.
Additional Information
Website: thecloudclogsuk.store
Cloud Clogs UK is committed to responding to all customer enquiries promptly and fairly in accordance with our obligations under UK consumer law.